Bring your service company to the next level by engaging in proactive maintenance and remote field diagnostics instead of waiting for the phone to ring or a pre-scheduled site visit to take place to assess the state of field equipment.
Through the cloud platform Neuro™ and Matrex™ solutions, HVAC service companies now have visibility into the real time performance of all equipment in the buildings they maintain enabling them to proactively address issues before they lead to catastrophic failure and downtime. When the customer calls, the service company can potentially diagnose and resolve the issue remotely without having to send a truck. If an onsite inspection is still required, the HVAC company will have insight going into the visit potentially selecting the appropriate technician and minimizing the amount time required to resolve the issue.
Create new revenue streams by expanding your service offerings to buildings through AwareNET™. Integrate end node devices such as thermostats, sensors, relays and actuators to monitor/control terminal units (fancoil, ptac, electric baseboards, window AC units, radiators) in apartments and office spaces. Make your building smart through the use of Sentient Building’s wireless sensor network technology. Once the network is in place, smart devices can be placed virtually anywhere in the building and have direct connectivity to the cloud through Matrex connected gateways. This open up worlds of possibilities. Leak detectors can be placed at the exact spot where there is the greatest risk. Light switches can be added to locations without having to be wired creating highly flexible systems. Temperature sensors can be placed in the best location to sample zone temperature to maximize the delivery of comfort. It becomes as simple as mounting devices wherever they are needed.